At Tri-County Office Furniture, we value your privacy as much as your business. We believe in transparency and want you to know exactly how your information is handled.

Information we collect

When you reach out to us via our contact form, we collect the following details to help us serve you:

• Name and Email address

• Business name and City

• Specific details regarding your project or needs

How we use your data

We do not store your personal contact information in a database or sell it to third parties. Your inquiry is delivered directly to our secure email inbox so a member of our team can respond to your request personally.

Data retention

We maintain a "no-storage" policy for initial inquiries. Once we have addressed your needs and determined the next steps for your project, the original inquiry email is deleted from our system. Should you choose to become a TCOF client, we will maintain your professional contact information as part of our ongoing business relationship to provide project management and warranty support.

Cookies and analytics

To ensure our website provides the best experience possible, we use Google Analytics 4 (GA4) to monitor traffic trends. This involves the use of "cookies"—small text files placed on your device—to collect anonymous data such as:

• Which pages are visited most frequently.

• General geographic regions of our traffic.

• How visitors navigate our site.

This data is used strictly for internal trends. It does not identify you personally, and we do not use this information for targeted advertising. You may disable cookies in your browser settings at any time without affecting your ability to use our site. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

California privacy rights

As a California-based business, we respect your right to know how your data is handled. Because we do not sell your information or store it for marketing purposes, your data remains private and protected. If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, or if you have questions, please contact us by e-mail at info@tcof.com or by mail using the details provided below:

Tri County Office Furniture, 1013 State Street, Santa Barbara CA 93101, United States